Privacy Policy

Last updated: December 1, 2022

AssureCo Risk Management & Regulatory Compliance, LLC dba MunicipalH2O (“MHC”, “us”, “we”, or “our”) operates the https://municipalh2o.com and https://my.municipalh2o.com websites and provide regulatory compliance consulting services (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy. 

Information Collection, Use, And Sharing

While using our Service, we may collect Device Information, Contact Information and/or Business Information from you, collectively “Personal Information”. Device Information may include, but is not limited to, items such as web browser, IP address, time zone, and cookies. Contact Information may include, but is not limited to, items such as name, title, email, address, and phone. Business Information may include, but is not limited to, items such as site name, address, phone, policies, procedures, processes, staff, and registration data as they pertain to compliance with federal and/or state regulatory requirements applicable to MHC’s Services.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.municipalh2o.com/termsconditions/.

Personal Information may be used for purposes including, but not limited to, contacting you, completing Services and improving Services.

For Legal Process and Protection

We may disclose Personal Information to third parties, including government authorities, for legal processes or protection of life and safety where we believe that access, use, preservation, or disclosure of the information is reasonably necessary, including:

• To comply with laws, regulations, legal process or to respond to lawful requests.
• To enforce or apply agreements, or initiate, render, bill, and collect for products and services (including disclosure to collection agencies to obtain payment).
• To protect the rights, interests, property, or safety of MHC, our customers, and others.
• In connection with claims, disputes, or litigation.
• To protect you and others from fraudulent, abusive, or unlawful use of these services, and other fraudulent activity.
• In an emergency.

Business Transfers or Transactions

We may disclose or transfer Personal Information as part of a corporate business transaction, like a merger or acquisition, divestiture, sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership. In these cases, Personal Information could be transferred to third parties as a business asset. 

Other Sharing

We may also share Personal Information with others as follows:

• We may disclose Personal Information to third parties with your consent, which we may get in writing, online, or orally. We may also share Personal Information with third parties when you tell us to or when you use our products or services to interact with third parties, whose separate privacy notices may apply to that data.
• We may share Personal Information between our parent companies, subsidiaries, and affiliates for things like providing you products and services, marketing and advertising and other uses as described in this Privacy Policy.
• We use service providers who may need access to Personal Information to do work for us. Examples of the service providers we engage include print, mail, or email vendors, web hosting vendors, and cloud service providers.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. Web beacons may also be used to record information about how you use the Service.

Device Identifying Technologies

We may use cookies, tags or other analytical or tracking devices to automatically collect information from you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Security

The security of your Personal Information is important to us but no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Information, we cannot guarantee its absolute security. If you have any reason to believe your Personal Information has been compromised by the Service then please contact us immediately at 1-800-897-9425 or by certified US mail at 815 Technology Drive, #242568, Little Rock, AR 72223, United States.

Links To Other Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. If you click on a third-party link, you will be directed to that third party’s site.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Effective Date & Opt-Out Procedure

The effective date of this Privacy Policy is December 1, 2022. Unless you opt-out as provided below, this Privacy Policy will apply to all Personal Information ex post facto. If you desire to opt-out of this Privacy Policy, you may do so by contacting us at 1-800-897-9425 or by certified US mail at 815 Technology Drive, #242568, Little Rock, AR 72223, United States. 

If you opt-out of this Privacy Policy, the previous version of this Privacy Policy will remain in effect with respect to the Personal Information collected from you; provided, however, this version of the Privacy Policy will continue to be effective with respect to any Personal Information collected from you on or after December 1, 2022.

Changes To This Privacy Policy

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. We will notify you of any changes only by posting the new Privacy Policy on this page. Changes to this Privacy Policy are effective ex post facto when they are posted on this page. By continuing to access or use the Service you agree to be bound by the most current Privacy Policy. If you do not agree to the new Privacy Policy, please stop using the Service.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you wish to (i) change or modify any of the Personal Information you have provided to us, or (ii) ask us questions about this Privacy Policy, please contact us at 1-800-897-9425 or by certified US mail at 815 Technology Drive, #242568, Little Rock, AR 72223, United States.